Having a safe place to call home is not a new idea at Anawim Housing. We have been committed to serving people experiencing homelessness through permanent supportive housing for over 20 years. In the coming days and weeks I believe everyone will place higher value the importance of having a safe place to shelter, nest and create new routines. Our Permanent Supportive Housing programs are predicated upon evidence based practices and we will continue to serve our program tenants utilizing these tools and resources throughout the pandemic, observing and adhering to current recommendations for social isolation. Our team specializes in creativity and flexibility and are experts in serving people with serious mental illness and substance use disorder and we are committed to partnering with our tenants to maintain their housing through this current situation and beyond. Anawim Housing is remaining committed as a staff to providing ongoing support and communication through this pandemic.
Anawim Housing and Allterra Property Solutions changes and procedures in place during COVID-19 (Coronavirus) to help promote social distancing and limit health risks to our residents and staff.
Both offices will also be restricting access to the building and guests are being assisted by phone. With restricted access to our building, this means that the main front door will be locked. If you need to pay rent in person or drop off documents, a staff member can meet you at the door. Please call the front desk to communicate your need. Our front desk numbers:
Anawim Housing: 515-244-8308
Allterra Property Solutions: 515-809-1166
If you are a current tenant of Allterra Property Solutions, you can contact your property manager through your tenant portal or by phone.
In the best interest of your health and our staff, we ask that if anyone is experiencing symptoms of COVID-19, that we please work together by phone to reschedule all appointments, including lease renewals/ re-certifications.
Anawim Housing Program Managers are working from home utilizing technology and have been doing so since March 16. Program tenants have the phone numbers and emails of their program managers and there is ongoing support and communication happening.
Full Circle has been postponed until further notice. Participants are to contact their program manager for information on when the next Full Circle meeting will be. Please contact your program manager by phone or email - do not come to the main office as our staff are working off-site and remotely. You can call our main office with any questions as well: 515-244-8308.
Please visit our Allterra site to learn more about specific changes and procedures in place for residents with Allterra Property Solutions. You may also contact our main office with any questions at: 515-809-1166
For additional information related to Anawim Housing programming or scheduling, please contact our main office. We will do our best to answer any of your questions as we navigate operations during COVID-19. We thank you for your cooperation and understanding. Be well.
Contact Kristyn Arnold with questions on ways to help or other ways to get involved: firstname.lastname@example.org.